100% Satisfaction
Guarantee
We care about quality, so we guarantee you’ll be 100% satisfied
with your photo gift. If you’re not 100% happy, let us know and
we’ll do whatever it takes to make it right. Our 100% Satisfaction
Guarantee means we won’t rest until you’re happy –
whether that takes a reprint of your order or a refund.
As the Company’s personalised merchandises made to order have no
intrinsic value on the open market, the Company is therefore unable to
accept returns unless the merchandise is at fault. For personalised
merchandise which is at fault, or differs from that ordered, the
customer must contact Online Customer Support with evidence of the
fault. If requested, the customer may return the product.
As per our terms and conditions, Printerpix cannot be held responsible
for any potential misprinting of a photo(s) with poor quality errors or
for delivery of a different size of the product than you were entitled
to.
When returning items we recommend that you obtain a delivery receipt
from the Post Office as proof of postage, as we are unable to accept
responsibility for shipments lost in transit.
Please note orders cannot be replaced, refunded or reprinted
after 30
days of delivery of your order.
Free Returns
Exchange or money back guarantee for all orders.
24/7 Support
Have questions? We are ready and waiting.
Fast Shipping
Overnight service available.
10+ Million Sold
Each order is printed in the USA.