As all our personalized products are made to order and have no intrinsic value on the open market, unfortunately we are therefore unable to accept returns unless the products are faulty. For personalized goods that are faulty or different from those you ordered please return them to us within 7 days in the original packaging to our address below. We will send you the correct replacement within 7 - 15 working days.
107 Commerce Street
Lake Mary, FL
When returning items we recommend that you obtain a delivery receipt from the Post Office as proof of postage, as we are unable to accept responsibility for shipments lost in transit.